Contact & feedback

2-8 Fenkle Street,
Newcastle upon Tyne
NE1 5RU
DX 61005 NEWCASTLE-Upon-TYNE-1

Tel: 0191 244 5800

Direct Line Numbers

For Pre & Post Certificate, Finance or Counsel Queries	Tel: 0191 244 5800	Fax: 0191 244 5998
For Contracting Queries	Tel: 0191 244 5921	Fax: 0191 244 5997

Opening Hours: 9.00am to 5.00pm Monday to Friday

Comments

If you want to comment or send us feedback about the Legal Services Commission or this website, please use the comments form.

Complaints

If you want to make a complaint to us, please use the complaints form.

Customer Service Team

The Customer Services Team ensures that suppliers and clients who deal with the North East Office are dealt with and communicated with as efficiently and effectively as possible. This includes organising external training for our contracted suppliers.

Stephen Dodds, Customer Services Manager heads the Customer Services Team.

Chris Purvis, Peter Reed and John Chapman are the supplier relations team, ensuring suppliers receive training and a good service.

Katheryn Howard, Customer Services Co-ordinator co-ordinates the telephone team.

The team staffing the direct lines are:

Darren Adamson	Charlotte Obee
Kathryn Fenton	Rachael Pratt
Catherine Lax	Christine Shevlin
Martin Murphy	Stephen Barker

How do we perform?

Please see Related Documents to the right of the screen to find out how the Newcastle Office:

performs against our targets
responds to complaints and compliments
responds to these results.

Last updated: 03 April 2007