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Transforming legal aid processes
On this page:
- What is delivery transformation?
- Reducing costs and increasing efficiency
- Streamlined electronic processes
- Simpler, faster, more transparent
- For more information
What is delivery transformation?
Delivery transformation is part of our transformation programme. Aims are to:
- ensure legal aid remains sustainable
- continue to increase the number of people helped within a limited budget.
Reducing costs and increasing efficiency
We are reducing the costs of administering the legal aid scheme and increasing our own efficiency.
Streamlined electronic processes
We will achieve this through streamlined, electronic processes fit for the future:
- simpler and more devolved processes
- reduced bureaucracy
- increased automation
- reduced paperwork.
Simpler, faster, more transparent
To the client the experience will be a simpler, faster, more transparent process.
To legal aid service providers and the LSC this will mean simpler processes and reduced transaction costs.
For more information
Read more about our plans for electronic working in this section.
Last updated: 11 December 2008