Transforming ourselves
On this page:
Redesigning our processes
We are undergoing a process of major change as we transform the legal aid system to maximise the number of people we help within our limited budget.
As part of this reform we are transforming our own internal processes. We are making efficiency savings as part of the new legal aid system to improve the way we manage the legal aid fund.
This includes redesigning our processes to reduce administration for our providers through:
- introducing simplified bill processing
- giving more power to our providers
- being less intrusive with our contracted providers
- introducing e-business with all our providers.
By 2011 we aim to reduce our administration budget by up to £30 million (about one third).
Simplifying our processes and moving to e-business will reduce our head count by about 600 to 1,000 staff by 2011.
For more information
Visit the About us>Transforming legal aid pages to read more about our reform programme for legal aid.
Last updated: 10 December 2008