Review of contract compliance audits

On this page:

What we're doing with contract compliance audits
Review of guidance and training
For more information

What we're doing with contract compliance audits

A group, including the National Audit Office, the Law Society and the Legal Services Commission have been looking at how we manage contract compliance audits (CCA). The review has now been completed and a report has been published.

The report contains information about:

file audits (cost compliance audits, contract compliance audits, exceptional cases, transaction criteria audits, file review)
communications
provider selection
file selection
standard letters
timescales
appeals process
categorisation and potential financial sanctions following contract compliance audit
internal and external guidance
self regulation and reporting

The joint working group approach was found to be very beneficial and the group have agreed to continue to meet two to three times a year to ensure the expected benefits of the work are realised and to resolve any emerging issues.

The group will next meet in March 2009.

Review of guidance and training

As well as looking at the process, a sub group of providers have been reviewing:

our guidance
training and support materials

This is now complete and is also included in the final CCA report.

For more information

The full report can be found in the documents section of this page.

Minutes of the review group meetings are also under documents.

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Last updated: 18 November 2008