Contact & feedback
Opening times and telephone lines
Feedback and compliments process
How to find us
Our contact details are on the Cardiff front page.
Opening times and telephone lines
The general telephone line is 0845 608 7070 and the Customer Services dedicated telephone lines are open from 9am to 5pm.
|
Legal Means Queries Dealing with applications for funding, amendments, financial eligibility and contributions |
0845 608 7070 |
|
Finance Queries Dealing with Solicitor & Counsel bills, the Statutory Charge, payment enquiries |
0845 608 7070 |
|
Legal Help Queries Dealing with pre-certificate advice and assistance |
029 20647253 |
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Contracting Queries Dealing with solicitor contracts, contractual payments, Bar Mark, FAiNs |
029 20647253 |
|
Special Cases Unit Dealing with very high cost case contracts |
029 20647180 029 20647124 |
Key staff to contact
Senior Management Team (SMT)
| Paul Davies | Regional Director |
| Nicola Johanson | Contracting Manager |
| Mark Barwick | Business Delivery |
| Emyr Williams | Communications Manager |
| Hilary Williams | Criminal Justice Liaison Manager |
| Stephanie Evans | Human Resources Manager |
Contracting
| Team Leader | Jo-Ann Painter-Jones |
| Criminal Contract Consistency Audit | Melanie Poole |
| Civil Contract Consistency Audit | Huw Collings |
| FAINS | Sarah Mallorie |
| Bar Mark | Rhian Mooneeram |
| Mediation | Sarah Mallorie |
| Criminal Justice Liaison Board | Bob Harnett |
Feedback and compliments
The Commission is always pleased to receive feedback on the service it provides and here at Cardiff we take all your views seriously, whether good or bad. We constantly strive to improve our services and would be pleased to hear from all our customers on how well we manage this.
We would be pleased to receive your feedback and would ask you to take some time to consider and complete our questionnaire. Please post or e-mail your completed questionnaire to Emyr Williams at the address above or e-mail to emyr.williams@legalservices.gov.uk.
Last updated: 15 May 2007