Specialist Support Services

On this page:

About this tender
About the tender process
List of documents
For more information

About this tender

We are launching a tender process for up to £2 million worth of contracts for the Specialist Support Service.

This service will provide second-tier consultancy to approved service providers in the form of telephone advice and support with casework.

The budget for consultancy work has been increased so that the service is available for an extended number of hours and will be remunerated at a rate that recognises the specialist nature of the work.

About the tender process

Applications are invited from both existing and potential service providers and must satisfy the criteria set out in the Information for Applicants document.

The service will cover all five areas of social welfare law: community care, debt, employment, housing and welfare benefits.

It will also cover immigration, mental health and actions in public law.

It must be available from 1 April 2008 and will run for at least three years.

The application closing date has been extended to 12 noon 22 February 2008.

List of documents

See Documents for the following:

Information for Applicants (incorporating application forms)
Contract
Amended Specialist Support Tender Q&A

For more information

The deadline for asking questions has passed. Answers to questions received can be found in the Q&A under Documents.

Please note we have amended the Q&A Questions 14-19 and Q 68.

All bidders are advised to review the questions and answers section prior to finalising your tender.

Contract

This is the final draft of the contract that will be awarded to successful bidders.

Contact details

If you have any questions, please contact:

Simon Stanley
Civil Policy Team
Legal Services Commission
First Floor, 12 Roger Street
London, WC1N 2JL
DX 328 London/Chancery Lane.

Email: simon.stanley@legalservices.gov.uk

More information about the Specialist Support Service and CLS Grants Consultation is on the CLS>Consultations pages.

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Last updated: 13 February 2008