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CDS Direct
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About CDS Direct
CDS Direct provides telephone advice to clients detained at police stations in England and Wales.
CDS Direct covers less serious offences – those limited to telephone only advice under the General Criminal Contract – e.g.
- drink driving offences
- non-imprisonable offences
- breach of bail
- warrants.
Benefits of the service include:
- speed – CDS Direct advisers are making 99% of calls to the police station with 30 minutes of receiving the call from the DSCC
- reduction in the overall time clients are held in detention
- increased value for taxpayers’ money.
For more information
See Documents for the:
- CDS Direct manual
- benefits realisation document (the targets against which CDS Direct providers will be measured)
- a Q&A.
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Last updated: 06 December 2011