Improving quality guides

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Improving quality initiatives

The LSC, in partnership with independent peer reviewers, the Institute of Advanced Legal Studies (IALS) and representative bodies, have developed quality improving tools to support those wishing to achieve the highest levels of quality of legal work. These include Improving your quality guides and improving quality workshops.

Improving your quality guides

The Improving your quality (IQ) guides are based on an analysis of peer review reports in specific areas of law. They provide access to a wealth of information directly related to the quality of legal advice and information given to clients. They identify areas of good practice and areas in need of improvement.

The IQ guides are reviewed periodically to ensure that they remain up to date and can be found under the Documents section on the right of this page.  

Please note that 2nd and 3rd Editions of the IQ guides have been updated to reflect the current legal position only and do not include material from more recent reviews.

The following IQ Guides are available

2nd Editions Date published
 Generic Guide  April 2011
3rd Editions Date published
 Crime Guide  January 2011
 Debt Guide  August 2010
 Employment Guide  October 2010
 Family Guide  October 2010
 Housing Guide  April 2011
 Immigration Guide  September 2010
 Mental Health guide  April 2011
 Welfare Benefits Guide  August 2010

For more information

A list of FAQs is available in the Documents section of this page. Alternatively, please e-mail any queries and/or comments to improvingquality@legalservices.gsi.gov.uk

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Last updated: 15 July 2011

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