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Criminal Defence Service (CDS)- Quality and performance
- Quality Mark
Quality Mark
- About the Quality Mark
- What's happening with the Quality Mark?
- How will the Quality Mark benefit me?
- Specialist Help Services
- Our new Head Office
- For more information
About the Quality Mark
The Quality Mark is a set of standards and requirements that assure the quality of service of legal providers.
To carry out legal aid work organisations must obtain the Quality Mark for the level of service they provide. Members of the public who need legal advice and other help can then rely on receiving a quality assured service.
Organisations must show they meet the required standard for the type of service they deliver to be:
- awarded the Quality Mark
- able to display the Quality Mark logo.
What's happening with the Quality Mark?
We are reviewing our application and assessment process. Please contact your LSC regional office to check the local position before beginning an application.
How will the Quality Mark benefit me?
The Quality Mark logo instantly identifies legal aid providers to clients and funders alike:
- the logo is recognised throughout England and Wales
- it demonstrates a commitment to providing a quality service
- other service members will know what you do and will be able to refer clients to you
- you will have an independently assessed quality standard that shows you provide a well-managed service.
Specialist Help Services
Specialist help services provide advice and legal help on complex matters in specific areas of law.
They will carry out the full range of legal services including representation where this is permitted. Some representation can only be undertaken by qualified lawyers or individuals acting under their supervision).
Information on the Quality Mark for the Bar is available from this section.Our new Head Office
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For more information
Read more about the review of the Quality Mark.
Last updated: 16 September 2008