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Criminal Defence Service (CDS)- Quality and performance
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Quality Mark
- About the Quality Mark
- What are the different Quality Marks?
- How will the Quality Mark benefit our organisation?
About the Quality Mark
Quality Mark is the name given to a set of quality assurance standards for legal service providers. The standards are designed to ensure that a service is well run and has its own quality control mechanisms that assure the quality of the information or advice provided.
The Quality Mark enables members of the public who are in need of legal advice and other help to receive a quality assured service.
To carry out legal aid work organisations must obtain the Quality Mark standard appropriate for the level of service they provide.
What are the different Quality Marks?
There are four different types of Quality Mark
Quality Mark for the Bar (QMB)
Family Mediation Quality Mark (MQM)
Click on the Quality Mark standard links to find out more about each standard, what it covers and how to apply.
How will the Quality Mark benefit our organisation
- The Quality Mark logo is recognised throughout England and Wales
- The Quality Mark demonstrates a commitment to provide a quality service
- Other service members will know what you do and will be able to refer clients to you
- Your organisation’s details will be added to the CLS Legal Adviser Directory
- Your organisation may have an advantage when applying for funding
- Your organisation will have an independently assessed quality standard that shows you provide a well managed service.
Last updated: 11 May 2009